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25 Preparation Tips gives you the essential, inside info and advice you need to prepare for your exam. Tittel is an industry veteran with years of experience and multiple certifications to his credit. He shares his most important exam day tips with you including Exam Research, Exam Preparation, Readiness Assessment and Personal Preparation. 25 Preparation Tips tells you everything down to smallest details, like "Get a Good Night's Sleep" and "Don't Go on an Empty Stomach."

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The CCNA: Voice exam concentrates on the use of IOS to administer Voice Over IP telephony concentrations. It is considered fairly tough, as it is a concentration exam above the CCNA, and it focuses on more advanced concepts than the CCNA. The official domains of this exam are:

• Describe the components of the Cisco Unified Communications Architecture
• Describe PSTN components and technologies
• Describe VoIP components and technologies
• Describe and configure gateways, voice ports, and dial peers to connect to the PSTN and service provider networks
• Describe and configure a Cisco network to support VoIP
• Implement UC500 using Cisco Configuration Assistant
• Implement Cisco Unified Communications Manager Express to support endpoints using CLI
• Implement voicemail features using Cisco Unity Express